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R3 – Reassure, Relate, Resolve
Imparta
Delivering a customer experience that makes your customers smile and builds loyalty to your brand is essential. However, just understanding...
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Corporate / Group Training
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United States of America
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On-site
Customer Service Training
TrainSMART Inc.
This dynamic, hands-on, and practical workshop will help your organization impact the bottom line with improved customer service skills. Delight...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
Transforming Customer Service
Imparta
You have a few seconds to build the trust that is a prerequisite for a brilliant customer service conversation. We...
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Corporate / Group Training
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United States of America
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On-site
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
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Corporate / Group Training
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2 days
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
Selling through Service
Imparta
Bad sales conversations damage customer confidence and trust. Great sales conversations grow revenue and enhance the customer relationship. In many consumer...
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Corporate / Group Training
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United States of America
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On-site
Integrity Service®
4.7
(3)
Integrity Solutions
Exceptional customer service is not a function. And it's not an expense. It's a purpose. It all begins with understanding...
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Corporate / Group Training
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Online
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Blended
Sales and Customer Service Training for Call Center Agents
5.0
(1)
Mainstream Corporate Training
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element...
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Corporate / Group Training
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3 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Introduction to Salesforce for Service
Stony Point
Stony Point has developed this training course to equip all customer service and call center personnel with the basics of Salesforce....
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Professional Course
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From 300 USD
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Online
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Self-paced Online
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Beginner level
Automotive Customer Service Training
TrainSMART Inc.
Developing a customer-centric culture is critical to building solid customer relationships. Our automotive customer service training workshop will help everyone...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Sales Essentials for Service Teams
Imparta
Sales Essentials for Service Teams Many companies want their customer service teams to sell to their customers. This can be both...
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Corporate / Group Training
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United States of America
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On-site
Quality Service & Communication
TrainSMART Inc.
The importance of customer service varies by product, industry, agency, and customer. For example, an experienced customer – one who...
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Corporate / Group Training
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United States of America
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On-site
Customer Service Strategies
IFI Training
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
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